We will offer free returns in the below circumstances.

  • You have received a faulty product.
  • You have received a different product to what you ordered.
  • You have received a different product size to what you have ordered.

In any case of the above, please get in contact immediately by either logging a support ticket, emailing us at support@aquaswimsupplies.co.uk or by telephone on 020 8245 5989.

Always make sure you quote your order number.

Unfortunately if the above conditions are not met you are not eligible to a free return and will have to incur the return postage cost.